Important platform and key features for the future growth of your vet clinic

Drive better clinic performance and operational excellence with kumoVet™

Adopting kumoVet™ for your veterinary clinic is the right choice. Powered by the Kumo™ platform, kumoVet™ provides a complete ecosystem designed to support your daily clinic operations while creating greater opportunities for sustainable business growth and expansion with ease.

From daily operations such as appointment scheduling and patient registration to backend management including inventory control and staff coordination, everything can be organised seamlessly with kumoVet™.

Expand your veterinary clinic further with broader integration possibilities such as Google Business Profile management, E-commerce integration, smart automation, and AI-powered features. Designed to streamline operations, save valuable time, improve efficiency, and create greater opportunities for revenue growth, kumoVet™ helps clinics stay competitive in the digital era.

APPOINTMENTS

Expand your online presence and attract more customers with online booking integration

We provide a comprehensive appointment management solution together with online booking integration, allowing your clinic to publish services online and strengthen your digital presence.

By enabling customers to book appointments anytime, clinics can attract more online traffic, reduce manual scheduling efforts, and minimise front desk workload.

Package

Sell service packages and monitor usage effortlessly with smarter package management

Turn your veterinary clinic services into attractive packages and monitor every redemption with ease. Easily create promotional service packages while keeping all related records organised within the system, including payment history, package balances, redemption tracking, and expiry dates.

Google Review

Turn customer satisfaction into stronger online credibility with Google Reviews

Turn customer satisfaction into valuable branding for your veterinary clinic. In today’s digital era, Google Reviews play an important role in attracting new customers, strengthening online visibility, and building greater trust in your clinic services.

With kumoVet™ integration, managing Google Reviews becomes easier with automated review replies and internal feedback filtering features. Clinics can respond more efficiently while privately handling unhappy customer feedback before it impacts public reviews, helping to protect and strengthen your clinic’s online reputation.

Customer Profile

Keep all pets from the same owner organised within one profile

We understand that managing multiple pets under the same owner can become exhausting when handled through duplicated customer profiles.

kumoVet™ is designed to support owners with multiple pets by allowing clinics to manage all pets under a single owner profile while keeping each pet’s medical records, billing history, and treatment information properly organised individually.

Package balances and redemption histories are also tracked accurately, allowing clinics to clearly identify which pet utilised each service or package benefit.

e-Invoicing

Streamline the e-Invoicing management with a fully connected and automated submission experience

Stay compliant with LHDN e-Invoicing requirements effortlessly with kumoVet™. Eliminate the hassle of learning complicated submission procedures and reduce manual processing through a fully integrated e-Invoicing workflow.

With live synchronisation, fast verification, and automated processes built directly into the system, kumoVet™ helps veterinary clinics manage e-Invoicing more efficiently, accurately, and confidently.

Follow up

Keep pet owners informed automatically with timely reminders and follow-up notifications

Imagine sending vaccination reminders manually every day, a process that can be time-consuming and prone to errors. With kumoVet™ automated reminder features, clinics can keep pet owners informed effortlessly while ensuring pets receive their vaccinations on time.

Reduce manual follow-up workload, improve customer communication, and create a smoother vaccination management experience for both clinics and pet owners.

AI Speech to Text

Reduce documentation workload and record patient notes faster with AI speech-to-text

With Kumo™ AI Speech-to-Text, veterinarians can record case notes effortlessly without removing their gloves during treatment or consultation.

Simply choose your preferred language and speak naturally while the system instantly converts speech into accurate text, creating a faster and more seamless documentation experience.

Passcode

Strengthen operational control with proper recording and authorisation management

Avoid unnecessary guesswork with real-time activity monitoring and passcode-protected authorisation that records who performed each action within the system.

Combined with authorised access management, kumoVet™ helps clinics improve operational control and reduce unauthorised changes.

TELEHEALTH

Extend your clinic services from on-site care to online customer engagement

Expand your veterinary services with kumoVet™ built-in Telehealth, allowing customers to receive consultations conveniently without visiting the clinic. No third-party apps or extra charges required.

Multi-outlet Ready

Synchronise and stay connected across all your clinic outlets seamlessly

Whether you operate a single clinic or multiple outlets, kumoVet™ is designed to support veterinary businesses of every size with a user-friendly and fully connected platform.

For multi-outlet operations, customer and pet medical records are synchronised seamlessly across all branches, allowing pet owners to visit any clinic outlet without worrying about lost or incomplete records.

kumoVet™ also supports inter-branch stock transfers and stock requests, helping clinics manage inventory more efficiently while keeping every outlet connected in real time.

FAQs about kumoVet™ Veterinary Clinic Operating Software for Practice Management & Appointment Scheduling

How does kumoVet™ simplify inventory management and patient medical record tracking?

With kumoVet™, veterinary clinics can manage healthcare operations more efficiently through a connected platform built for modern clinic needs. Smart inventory automation helps reduce manual stock management, while advanced patient documentation features improve the way veterinarians manage medical records.

Beyond traditional case notes, veterinarians can upload patient recovery photos, add annotations, and create visual collages directly within the system for clearer progress tracking and better communication with pet owners.

Is kumoVet™ veterinary clinic management system's appointment scheduling customizable?

Yes, provided it helps the vet industry as a whole.

Can kumoVet™ operating system integrate with other management systems used by my vet clinic?

Yes, we have API integration services available as an add-on.

How will kumoVet™ operating system ensure patients’ data privacy and security?

All data stored within kumoVet™ is protected under the End User License Agreement (EULA), which users are required to acknowledge during their first login. Multiple layers of security measures and protection technologies are implemented to safeguard clinic and customer data, ensuring a secure and reliable operating environment.

In addition, Kumo™ is certified with ISO/IEC 27001:2022 Information Security Management System by SIRIM QAS International, with accreditation from Standards Malaysia, UKAS, and IQNET. This certification reflects our strong commitment to information security, data integrity, operational reliability, and regulatory compliance.

How does kumoVet™ handle backup and recovery of patient data in the event of a system failure?

Backup of patient data is encrypted and done daily over the cloud and physically done weekly. kumoVet™ comes with a 99.9% uptime guarantee and should a system failure ever occur, a process is in place to provide the required data of the day to ensure minimal interruptions to the clinic operations while the team rectifies the issue.

Is it possible to migrate past Pet-EMR records (whether physical or digitally) into kumoVet™?

Migrating data into kumoVet™ is straight-forward, provided you have the data of your patients in a spreadsheet. kumoVet™ comes with a self-migration tool which is a wizard based migration. It is straight-forward enough, our users are able to do it themselves.

Does kumoVet™ offer on-going support and maintenance for its Vet Management System?

Yes, all subscription come with technical support, updates and maintenance. kumoVet™ is updated every other week with security, features and UI/UX updates to give you the competitive edge.

Expand and digitalise your veterinary clinic with a true full cloud-based operating system for managing vet clinics and pet service businesses

Now is the perfect time to transition from traditional clinic management software to kumoVet™, a fully cloud-based all-in-one operating system designed for modern veterinary clinics and pet service businesses.

Powered by the proven Kumo™ ecosystem, our platform has successfully supported businesses across the Medical Aesthetic, Beauty & Wellness, Dental, and Veterinary industries. This cross-industry experience allows us to continuously deliver smarter solutions, operational expertise, and advanced technologies tailored for growing healthcare businesses.

With continuous innovation, regular feature enhancements, and expanding integrations, kumoVet™ is built to support long-term operational stability and business scalability. Beyond managing daily clinic activities, the platform is designed to help veterinary clinics improve efficiency, strengthen customer experience, and confidently adapt to future business growth and evolving industry needs.

Industries We Cater To

Vet Clinics

Animal Medical Centres

Pet Grooming Centres

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WHY CHOOSE uS?

We are a user-friendly platform backed by a dedicated team, purpose-built for veterinary clinics, healthcare providers, and pet service businesses to enhance productivity, streamline operations, and build a strong foundation for long-term success.

ISO/IEC 27001:2022 Certified

Certified to ISO/IEC 27001:2022 Information Security Management System by SIRIM QAS International, accredited by Standards Malaysia, UKAS and IQNET

Support Multi-branch Management

Synchronised data across all branches for seamless and efficient management of patient profiles, inventory adjustment, staff, promotions, and more

All-in-One Operating System

Integrated features are available via web and mobile apps that work with Google's Chrome, iOS and Android devices

User-Friendly, Focusing on Details

kumoVet™ was designed with veterinarians and clinic staff in mind, and once you start using it, you'll wonder why you waited so long to do so.

Secured, Resilient & Cloud-Based

Resilient, secured, and cloud-based system with automated daily backup, ensuring your data is protected through Microsoft Azure encryption with a 99.9% SLA

Enjoy Lifetime System Updates

Benefit from continuous lifetime feature enhancements, system fixes, security improvements, and dedicated support to ensure operates with optimal performance

No Commitments Required

Experience a hassle-free sign-up process with no contractual commitments, no upfront payments, and no cancellation fees, providing you with flexibility

Multilingual Support Available

Available in English, Chinese (中文), Thai, and Bahasa Indonesia, with additional language options continuously being added to support a wider range of users

2,500+

Clinic & Wellness Centres

Countries Served

10+

Years of Industry Experience

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"One of the attractive features that I like is the queuing display feature, we don’t really need to call clients. kumoVet™ can be accessed anywhere, anytime. We don’t need to stay overtime, can continue our recording or write down case notes at home. Besides, if I’m not on duty, I can know my appointments for the next day, so I can ready myself a day before working day. I will definitely recommend kumoVet™ to my other vet friends."
DR. WONG, Veterinary Practice Owner
USJ Animal Clinic
"kumoVet™ transformed our clinic’s operations with its scheduling, appointment booking (online), inventory tracking, and customer management tools. It increases our efficiency client satisfaction, a good start for paperless record, and making it a must-have for any vet practice!"
DR. AMALINA, Founder
Klinik Haiwan Dan Surgeri Dr Amal
"kumoVet™ system very recommended, it's user friendly & easy to use. Can make my appointment scheduling easier & reduce my workload on stock count. Support also very kind helping after onboard & good service from the team."
DR. NURUL SUHADA, Director
Fortuna Veterinary Seri Alam

Operating System for Vet Clinics Practice Management & Appointment Scheduling to Support Sustainable Growth