Pet Grooming Centre

IMPORTANT KEY FEATURES FOR THE FUTURE GROWTH OF YOUR PET GROOMING CENTRES

Let kumoVet™ simplify and manage your pet grooming centre operations

kumoVet™ is more than just a management system for pet grooming centres. Powered by the Kumo™ platform, it provides a connected operating ecosystem designed to simplify daily operations while supporting long-term business growth and expansion.

From grooming appointment scheduling and customer registration to inventory tracking and staff management, kumoVet™ helps pet grooming centres organise operations more efficiently within one connected platform.

With broader integrations including Google Business Profile management, E-commerce connectivity, smart automation, and AI-powered features, kumoVet™ enables grooming businesses to improve operational efficiency, strengthen customer engagement, and unlock greater growth opportunities in the digital era.

Online Booking

Customers can now book available appointment slots online anytime

Manage all online booking requests in one organised platform without handling appointments manually one by one.

With kumoVet™, clinics can quickly approve or reject appointment requests while customers receive instant notifications and can conveniently reschedule new appointment slots when necessary.

Membership Management

Build stronger customer retention with attractive membership privileges

Build stronger long-term customer relationships with attractive membership-exclusive privileges that reward every spending with valuable points, discounts, and exclusive benefits.

With kumoVet™, pet grooming centres can manage membership rewards, spending records, and redemption history more efficiently while encouraging repeat visits and improving customer retention.

Commission

Eliminate staff commission disputes and miscalculations with transparent commission tracking

Keep every commission earning transparent through the kumoSan app, allowing staff to easily view their earnings, monitor incentive progress, and track performance targets in real time.

By improving transparency and visibility, clinics can reduce commission disputes, minimise calculation misunderstandings, and create a more positive and motivated working environment for the entire team.

Package Management

Manage package sales and customer redemptions effortlessly within one platform

One of the biggest headaches in package management is when package balances and redemption records do not tally accurately with manual records.

With kumoVet™, every package usage and balance is recorded clearly within the system, including redemption time, which pet utilised the package, and which staff executed the service. This helps pet grooming centres maintain better transparency, reduce tracking errors, and manage customer packages with greater confidence and accuracy.

Marketing

Drive stronger business growth with connected marketing features

Successful marketing is not driven by ideas and creativity alone. Having the right tools to execute and manage your marketing strategies effectively is equally important for sustainable business growth.

With kumoVet™, pet grooming centres can turn marketing ideas into actionable campaigns through connected features such as promotion blasting, voucher management, and insightful marketing reports.

By centralising marketing activities within one platform, businesses can improve campaign execution, measure marketing performance more effectively.

E-commerce

Expand your revenue opportunities by selling services and products online

Move beyond traditional flyer marketing and bring your business online with kumoVet™ E-commerce features.

Start selling grooming services and products digitally while reaching more customers, increasing sales opportunities, and growing revenue without extra platform fees.

Inventory

Stop losing money from overstock, stock wastage, and missing inventory tracking

Don’t let unnecessary overstocking and product wastage increase your business expenses silently.

Track consumable usage for every service more accurately while staying alert on product expiry dates before items go to waste. Reduce unnecessary losses, improve stock control, and protect your business profitability with smarter inventory management.

Boarding

Offering Pet Hotel services? kumoVet™ has you covered

Manage every cage occupancy more efficiently with kumoVet™ smart boarding features. Easily review check-in and check-out schedules, arrange pre-bookings for customers, and check cage availability instantly for faster coordination and smoother customer communication.

Expand and digitalise your veterinary clinic with a true full cloud-based operating system for managing vet clinics and pet service businesses

Now is the perfect time to transition from traditional clinic management software to kumoVet™, a fully cloud-based all-in-one operating system designed for modern veterinary clinics and pet service businesses.

Powered by the proven Kumo™ ecosystem, our platform has successfully supported businesses across the Medical Aesthetic, Beauty & Wellness, Dental, and Veterinary industries. This cross-industry experience allows us to continuously deliver smarter solutions, operational expertise, and advanced technologies tailored for growing healthcare businesses.

With continuous innovation, regular feature enhancements, and expanding integrations, kumoVet™ is built to support long-term operational stability and business scalability. Beyond managing daily clinic activities, the platform is designed to help veterinary clinics improve efficiency, strengthen customer experience, and confidently adapt to future business growth and evolving industry needs.

Industries We Cater To

Vet Clinics

Animal Medical Centres

Pet Grooming Centres

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WHY CHOOSE uS?

We are a user-friendly platform backed by a dedicated team, purpose-built for veterinary clinics, healthcare providers, and pet service businesses to enhance productivity, streamline operations, and build a strong foundation for long-term success.

ISO/IEC 27001:2022 Certified

Certified to ISO/IEC 27001:2022 Information Security Management System by SIRIM QAS International, accredited by Standards Malaysia, UKAS and IQNET

Support Multi-branch Management

Synchronised data across all branches for seamless and efficient management of patient profiles, inventory adjustment, staff, promotions, and more

All-in-One Operating System

Integrated features are available via web and mobile apps that work with Google's Chrome, iOS and Android devices

User-Friendly, Focusing on Details

kumoVet™ was designed with veterinarians and clinic staff in mind, and once you start using it, you'll wonder why you waited so long to do so.

Secured, Resilient & Cloud-Based

Resilient, secured, and cloud-based system with automated daily backup, ensuring your data is protected through Microsoft Azure encryption with a 99.9% SLA

Enjoy Lifetime System Updates

Benefit from continuous lifetime feature enhancements, system fixes, security improvements, and dedicated support to ensure operates with optimal performance

No Commitments Required

Experience a hassle-free sign-up process with no contractual commitments, no upfront payments, and no cancellation fees, providing you with flexibility

Multilingual Support Available

Available in English, Chinese (中文), Thai, and Bahasa Indonesia, with additional language options continuously being added to support a wider range of users

2,500+

Clinic & Wellness Centres

Countries Served

10+

Years of Industry Experience

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"One of the attractive features that I like is the queuing display feature, we don’t really need to call clients. kumoVet™ can be accessed anywhere, anytime. We don’t need to stay overtime, can continue our recording or write down case notes at home. Besides, if I’m not on duty, I can know my appointments for the next day, so I can ready myself a day before working day. I will definitely recommend kumoVet™ to my other vet friends."
DR. WONG, Veterinary Practice Owner
USJ Animal Clinic
"kumoVet™ transformed our clinic’s operations with its scheduling, appointment booking (online), inventory tracking, and customer management tools. It increases our efficiency client satisfaction, a good start for paperless record, and making it a must-have for any vet practice!"
DR. AMALINA, Founder
Klinik Haiwan Dan Surgeri Dr Amal
"kumoVet™ system very recommended, it's user friendly & easy to use. Can make my appointment scheduling easier & reduce my workload on stock count. Support also very kind helping after onboard & good service from the team."
DR. NURUL SUHADA, Director
Fortuna Veterinary Seri Alam

All-in-one operating system tailored for Modern Pet Grooming Centres