Best Clinic Operating System for

Important platform and key features for the future growth of your vet clinic

Drive better clinic performance and operational excellence with kumoVet™

Adopting kumoVet™ is more than upgrading your veterinary clinic management system, it is a strategic step towards smarter operations, stronger customer engagement, and sustainable business growth. Powered by the Kumo™ platform, kumoVet™ delivers a connected operating ecosystem designed to modernise the way veterinary clinics operate in today’s digital environment.

From appointment scheduling to staff coordination, kumoVet™ centralises daily clinic operations into one intelligent and cloud-based platform, helping clinics improve efficiency, reduce manual workload, and maintain operational consistency.

Beyond operational management, kumoVet™ empowers veterinary clinics with broader business capabilities through integrations such as Google Business Profile management, E-commerce connectivity, smart automation, and AI-powered features. These technologies are designed to enhance operational performance, strengthen digital presence, improve customer experience, and unlock new opportunities for long-term revenue growth and business expansion.
Treatment Plan

Create structured treatment plans with pre-assigned medications and procedures

Managing daily medication and treatment updates for boarding pets can be challenging without a structured workflow. With kumoVet™ Treatment Plan features, clinics can pre-set medications and treatment schedules in advance to reduce missed steps and improve treatment consistency.

Veterinarians can also easily add, remove, or modify medications and treatments anytime throughout the boarding period without disrupting the overall treatment plan, creating a smoother and more organised patient care process.
Medication Reminders

Ensure pet owners never miss important medication refills for their pets

With broader communication channel integration, clinics can easily reach pet owners through WhatsApp, LINE, SMS, or Email for timely medication replenishment reminders and follow-ups.
Boarding Management

Improve ward management accuracy with real-time occupancy and usage monitoring

Without proper occupancy tracking, wards or cages can easily become overcrowded or duplicated with multiple pets, leading to confusion and operational errors.

With kumoVet™, clinics can pre-set the maximum number of pets allowed for each ward or cage, helping staff manage occupancy more accurately while keeping patient details and conditions properly organised.

This creates a clearer, safer, and more efficient ward management experience with reduced confusion and fewer operational mistakes.
Google Business Profile

Strengthen your online reputation by growing more positive Google Reviews

Let customer satisfaction turn into powerful words that strengthen your veterinary clinic’s reputation and influence new customer decisions.

With integrated Google Review management in kumoVet™, clinics can manage review activities more efficiently within one platform. Increase review engagement, monitor customer feedback, and identify which customers have submitted reviews directly through the system.
Staff Management

Empower staff performance with the powerful kumoSan workforce application

With kumoVet™, every created user comes with complimentary access to the kumoSan staff application, empowering your clinic team with better workforce coordination and transparency.

Through the kumoSan app, staff can conveniently clock in and clock out for attendance tracking, view their daily tasks and appointment schedules, and monitor incentive earnings with greater transparency.
Multi Pet Management

Keep multi-pet owner records organised and chaos-free

Managing multiple pets under the same owner can become complicated when every pet requires separate medical records, treatment histories, and documentation. Without a proper system, records can easily become disorganised or mixed up.

With kumoVet™, all pets can be linked under one owner profile while maintaining individual and well-organised medical records for each pet. Clinics can also manage shared service packages across multiple pets with accurate and efficient record tracking.
Document

Digitalise documents and capture information within minutes

Not only does it transform piles of paperwork into digital records, but it also reduces the time spent collecting and completing documents from customers.

With kumoVet™, clinics can send forms and documents through WhatsApp or QR code, allowing customers to fill in or sign documents conveniently. Once completed, the records are automatically stored under the respective profile for better organisation and faster access.
Queue Display

Let customers and pets wait comfortably with live queue display updates

With the built-in queue display feature, customers and their pets can wait comfortably while staying updated with real-time queue display information.
Integrated Communication Channels

Enhance customer communication with multi-channel accessibility

Simplify customer communication without relying heavily on traditional phone calls and manual follow-ups.

kumoVet™ allows veterinary clinics to communicate instantly through integrated channels such as WhatsApp, LINE, and Email directly from the system. Clinics can manage reminders, updates, and customer enquiries more efficiently while improving communication consistency across daily operations.
Reports

Monitor clinic growth and operations through advanced reporting insights

Business insights play a crucial role in understanding how your clinic is performing and where your business should move next. With more than 100 comprehensive reports available in kumoVet™, clinics can gain valuable operational, financial, and marketing insights to support smarter business planning and future growth strategies.

Expand and digitalise your veterinary clinic with a true full cloud-based operating system for managing vet clinics and pet service businesses

Now is the perfect time to transition from traditional clinic management software to kumoVet™, a fully cloud-based all-in-one operating system designed for modern veterinary clinics and pet service businesses.

Powered by the proven Kumo™ ecosystem, our platform has successfully supported businesses across the Medical Aesthetic, Beauty & Wellness, Dental, and Veterinary industries. This cross-industry experience allows us to continuously deliver smarter solutions, operational expertise, and advanced technologies tailored for growing healthcare businesses.

With continuous innovation, regular feature enhancements, and expanding integrations, kumoVet™ is built to support long-term operational stability and business scalability. Beyond managing daily clinic activities, the platform is designed to help veterinary clinics improve efficiency, strengthen customer experience, and confidently adapt to future business growth and evolving industry needs.

Industries We Cater To

Vet Clinics

Vet Clinics

Animal Medical Centres

Animal Medical Centres

Pet Grooming Centres

Pet Grooming Centres

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WHY CHOOSE uS?

We are a user-friendly platform backed by a dedicated team, purpose-built for veterinary clinics, healthcare providers, and pet service businesses to enhance productivity, streamline operations, and build a strong foundation for long-term success.

ISO/IEC 27001:2022 Certified

Certified to ISO/IEC 27001:2022 Information Security Management System by SIRIM QAS International, accredited by Standards Malaysia, UKAS and IQNET

Support Multi-branch Management

Synchronised data across all branches for seamless and efficient management of patient profiles, inventory adjustment, staff, promotions, and more

All-in-One Operating System

Integrated features are available via web and mobile apps that work with Google's Chrome, iOS and Android devices

User-Friendly, Focusing on Details

kumoVet™ was designed with veterinarians and clinic staff in mind, and once you start using it, you'll wonder why you waited so long to do so.

Secured, Resilient & Cloud-Based

Resilient, secured, and cloud-based system with automated daily backup, ensuring your data is protected through Microsoft Azure encryption with a 99.9% SLA

Enjoy Lifetime System Updates

Benefit from continuous lifetime feature enhancements, system fixes, security improvements, and dedicated support to ensure operates with optimal performance

No Commitments Required

Experience a hassle-free sign-up process with no contractual commitments, no upfront payments, and no cancellation fees, providing you with flexibility

Multilingual Support Available

Available in English, Chinese (中文), Thai, and Bahasa Indonesia, with additional language options continuously being added to support a wider range of users
2,500+
Clinic & Wellness Centres
11
Countries Served
10+
Years of Industry Experience

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  • "One of the attractive features that I like is the queuing display feature, we don’t really need to call clients. kumoVet™ can be accessed anywhere, anytime. We don’t need to stay overtime, can continue our recording or write down case notes at home. Besides, if I’m not on duty, I can know my appointments for the next day, so I can ready myself a day before working day. I will definitely recommend kumoVet™ to my other vet friends."
    DR. WONG, Veterinary Practice Owner
    USJ Animal Clinic
  • "kumoVet™ transformed our clinic’s operations with its scheduling, appointment booking (online), inventory tracking, and customer management tools. It increases our efficiency client satisfaction, a good start for paperless record, and making it a must-have for any vet practice!"
    DR. AMALINA, Founder
    Klinik Haiwan Dan Surgeri Dr Amal
  • "kumoVet™ system very recommended, it's user friendly & easy to use. Can make my appointment scheduling easier & reduce my workload on stock count. Support also very kind helping after onboard & good service from the team."
    DR. NURUL SUHADA, Director
    Fortuna Veterinary Seri Alam

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